Introduction
Overview
The app provides a seamless solution for Shopify store owners and marketers to automate customer communication with ease. By integrating your Shopify store with Maileon, this plugin allows you to effortlessly manage customer engagement without the need for manual intervention.
Once installed, the app will:
Automatically sync newsletter subscribers from your Shopify store to your Maileon account as new contacts.
Track order events and register them as Contact events within Maileon.
These Contact events trigger automatic email flows, allowing you to stay connected with your customers based on their activity—whether it’s a new order or other key milestones. This means you only need to manage your customers through your Shopify store, and the plugin will handle the communication, ensuring timely and personalized engagement.
With this app, you can focus on growing your business while the customer outreach process runs on autopilot.
Target Audience
Our app is designed specifically for Shopify store owners and marketers who are looking to enhance their store's functionality and streamline their marketing efforts. Whether you’re managing a small boutique or a large-scale online store, this app provides the tools you need to optimize performance and drive sales.
Shop Owners: If you own a Shopify store, this app will help you manage various store operations more effectively, allowing you to save time and focus on growing your business.
Marketers: For marketing professionals, the app offers features to automate campaigns, analyze customer behavior, and improve conversion rates. It is designed to seamlessly integrate with your marketing strategies, making it easier to reach and engage your target audience.
Regardless of your technical expertise, the app is user-friendly and provides both basic and advanced functionalities to suit a variety of needs.
Key Features
Our app offers a powerful set of features to automate your customer communication and enhance your marketing efforts:
Real-time Contact Synchronization: Automatically sync newsletter subscribers from your Shopify store to your Maileon account as soon as they are subscribed.
Real-time Order Synchronization: Ensure that customer orders are instantly tracked and recorded as Contact events within Maileon, keeping your data up to date.
Automatic Welcome Email Flow: Greet new customers with personalized welcome emails, triggered automatically when a new contact is added.
Marketing Automation Flows Based on Orders: Leverage the power of Maileon's marketing automation to create tailored email flows based on customer order history.
Abandoned Cart Synchronization: Recover lost sales by synchronizing abandoned carts and setting up automated email reminders to re-engage customers.
These features are designed to streamline your communication, helping you build stronger relationships with your customers while saving time on manual tasks.
System Requirements
Our app is designed to be compatible with all Shopify plans, ensuring that any store owner, regardless of their subscription level, can take full advantage of its features.
Shopify Plans: The app works seamlessly with all Shopify plans, from Basic to Advanced and Shopify Plus.
Browser Compatibility: You can access and manage the app using any modern web browser, including:
Google Chrome
Mozilla Firefox
Microsoft Edge
Safari
No matter your setup, you can rely on the app to function smoothly across all devices and platforms.
Installation Guide
Step-by-Step Instructions
Screenshots
General settings
Maileon API key
The API Key can be created and viewed in the Maileon account under "Settings" → "API Keys" and ensures the connection to the account. When you save your settings, the API key will be checked and if it is invalid an error message will be displayed. Common errors:
Validity period exceeded
Key was deactivated in Maileon
Characters were truncated at the beginning or end
Initial permission:
None: No permission. The contact will not receive newsletters, only transaction emails (e.g. reservation confirmation mail).
Single Opt-in: Permission was simply granted, e.g. by entering an email address in a form. This method technically allows the contact to receive newsletters, but does not ensure that the email address belongs to the person who entered it.
Double Opt-in: With this permission, a confirmation email with a confirmation link is sent to the email address. Only when the link in the mail has been clicked and thus the interest in the entry has been confirmed, the contact can be sent.
Double Opt-in Plus: Double opt-in including consent for single user tracking. Please note: Without individual user tracking, no openings, clicks, etc. may be traced back to individual users and significant data for evaluating newsletter performance is missing. newsletter performance is missing.
DOI process
If we enable the DOI process, then when the contact is created a confirmation email will be sent to the email address with a confirmation link, which if the contact clicks on will give them Double Opt-In Plus access to Maileon, regardless of what we have set in the above setting. If this option is not turned on, the contact will receive the permission set above instantly, without any confirmation.
DOI Mailing ID
Here you can enter a DOI mailing ID, which determines which DOI mailing should be triggered as soon as a contact subscribes to the newsletter. The identifier can be set in Maileon or retrieved from the corresponding DOI mailing in the default settings. If the Maileon account has a default DOI mailing set in the settings, this field does not need to be filled in. Common mistake:
The DOI process above will be enabled but the DOI key is not specified here and no default DOI mailing is set in the Maileon account.