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No matter your setup, you can rely on the app to function smoothly across all devices and platforms.
Installation Guide
Step-by-Step Instructions
Follow these simple steps to install the app from the Shopify App Store:
Access the Shopify App Store:
Navigate to the Shopify App Store and search for our app. Click on the app to open its details page.
Review Permissions:
On the next screen, you will see a list of permissions required by the app. Review the permissions, and then click Install to proceed.
Payment Screen:
You will be directed to the payment screen. Our app offers a 30-day free trial. Choose your preferred payment method from the available options (Credit or Debit Card, PayPal, or SEPA Direct Debit). Once selected, click Approve to continue.
Welcome Page:
After the installation is complete, you will be taken to the Welcome page of the app, where you can begin configuring and using its features.
Screenshots
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Shopify App Store
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Review Permissions
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Payment Screen
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Welcome Page
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Configuration
Configuration page
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Settings Overview
Maileon API key
The API Key
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is essential for establishing a connection to your Maileon account. You can create and view your API Key in your Maileon account by navigating to Settings → API Keys.
When you save your settings in the app, the API key will be
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validated. If the key is invalid, an error message will be displayed. Common errors include:
Validity period exceeded: The API key is no longer active.
Key was deactivated in Maileon: The API key has been disabled.
Characters were truncated at the beginning or end
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: Ensure the key is entered correctly without any missing characters.
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Sync Subscribers
This option enables the synchronization of newsletter subscribers between Shopify and Maileon.
It creates a webhook in Shopify that is triggered by the Customers Email Marketing Consent Update event and two additional webhooks in Maileon:
One for when someone unsubscribes from an email.
One for when someone confirms their subscription via a confirmation email (triggered only if the DOI process is enabled).
Enable Double Opt-in (DOI) Process
Enabling the DOI process will send a confirmation email to the new contact's email address with a confirmation link. Clicking this link grants them Double Opt-In Plus access to Maileon, regardless of the settings above.
If this option is not enabled, the contact will receive permission immediately without any confirmation.
Contact permission:
None: No permission . The granted; the contact will not receive newsletters, only transaction emails (e.g. reservation , order confirmation mail).
Single Opt-in: Permission was simply granted, e.g. is granted by entering an email address in a form. This method technically allows the contact to receive newsletters, but does not ensure that verify ownership of the email address belongs to the person who entered it..
Confirmed Opt-in: Some
Double Opt-in: With this permission, a A confirmation email with a confirmation link is sent to the email address. Only when the link in the mail has been clicked and thus the interest in the entry has been confirmed, the contact can be sent; the contact can only be sent emails after confirming via the link.
Double Opt-in Plus: Double opt-in including Includes consent for single user tracking. Please note: Without individual user tracking, no openings, clicks, etc. may be traced back to individual users and significant Note that without individual tracking, data for evaluating newsletter performance is missing. newsletter performance is missing.
DOI process
If we enable the DOI process, then when the contact is created a confirmation email will be sent to the email address with a confirmation link, which if the contact clicks on will give them Double Opt-In Plus access to Maileon, regardless of what we have set in the above setting. If this option is not turned on, the contact will receive the permission set above instantly, without any confirmation.
DOI Mailing ID
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may be limited.
Double Opt-in (DOI) Mailing Key
Enter a DOI mailing ID to determine which DOI mailing should be triggered
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when a contact subscribes to the newsletter.
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This identifier can be set in Maileon or retrieved from the corresponding DOI mailing in the default settings.
If
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a default DOI mailing is set in
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Maileon, this field does not need to be filled
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The DOI process above will be enabled but the DOI key is not specified here and no default DOI mailing is set in the Maileon account.A common mistake is enabling the DOI process without specifying the DOI key or setting a default mailing in Maileon.
Subscribe Transaction Event
If enabled, a contact event will be sent to Maileon for each new subscriber. In cases where the DOI process is active, the event is triggered only after the subscriber confirms their email.
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Order confirmations sync
Enable this option to send real-time order data to Maileon. After each new order, the order details will be transmitted to your Maileon account.
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Abandoned cart notification
Activate this feature to send notifications for abandoned carts. When a cart is abandoned, the app sends a contact event to Maileon, allowing you to set up various automations.
Abandoned Carts Sync Duration
Specify the duration after which to send the event to Maileon for an abandoned cart. This setting helps you determine the timing for follow-up actions.