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Introduction
Overview
The app provides a seamless solution for Shopify store owners and marketers to automate customer communication with ease. By integrating your Shopify store with Maileon, this plugin allows you to effortlessly manage customer engagement without the need for manual intervention.
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shopify_orders_v3: in this contact event type, the order data is stored in a JSON type field, and the ordered products are stored in a JSON type field.shopify_ordered_products_v1: in this contact event only one of the ordered products is included, so if three products were ordered when the order was placed, three contact events will be created.
If the subscriber is also a customer, the following contact fields will be filled in:
Custom field name | Type |
|---|---|
| boolean |
| float |
| string |
| integer |
| string |
| date |
| string |
| string |
shopify_orders_v3 contact event type fields
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If the abandoned cart functionality is enabled in the settings and the duration is set, the abandoned carts will be transferred to Maileon as contact events.
The abandoned carts will be transferred if they are left in the cart by registered users and their email address is not empty.
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Import all newsletters subscribers
This functionality imports the existing subscribers in Shopify into Maileon.
If a contact already exists in Maileon it will update their details. It will not recreate a contact that has unsubscribed in Maileon.
It will create the contact with the configured permission if it does not already exist in Maileon, if the contact already exists in Maileon it will not change its permission.
It will not start a DOI (Double Opt-in) process, if the permission is set to DOI or DOI+ then the contact will get the set permission without DOI process.
Import Orders history
You can import previous order details into Maileon as a contact event. A maximum of 1 month's data can be imported at a time. The import will take place in the background.
Please use this feature with care, if you have been using the plugin for a longer period of time and your orders are synchronized with Maileon, you may create duplicates if you re-import the data.
Webhook Monitor
This interface allows you to check the webhooks set up and used by the Maileon App.
If you have used an older version (V1 or V2) and switched to the new version (V3), be sure to check if the new webhooks have been created and delete the deprecated webhooks.
If everything is set up correctly you should see these webhooks:
App Update Process: Upgrading to Version 3
With the release of Version 3, we've made significant improvements, including replacing the old webhooks with new ones to enhance functionality. However, to ensure a smooth transition, the old webhooks will continue to function until January 2025. The new webhooks leverage an updated version of contact events, so it’s important to manually switch to the new version and adjust the corresponding contact events in your trigger emails.
Steps to Update:
Access the Maileon App:
Log in to your Shopify admin panel and launch the Maileon App that is already installed in your store.Configure New Settings:
Within the app, navigate to the Settings section to configure the desired functionality for the new version.Webhook Monitor:
Go to the Webhook Monitor to review any deprecated webhooks still in use. If deprecated webhooks are detected, the app will activate a button in the top right corner of the screen. Click this button to remove the old webhooks and prevent any future issues.
Important Deadline:
All users still on the older version of the Maileon App must complete the upgrade process by January 1, 2025. After this date, the old webhooks will be decommissioned, and their functionality will no longer be supported.
Avoiding Duplicate Data:
If you continue to use both the old and new webhooks simultaneously, this may result in duplicate entries being created in your Maileon account. To avoid any duplication, ensure that all deprecated webhooks are deleted as part of the upgrade process.
By following these steps, you’ll be able to take full advantage of the new features and ensure that your customer communication remains seamless.