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Introduction
Overview
The app provides a seamless solution for Shopify store owners and marketers to automate customer communication with ease. By integrating your Shopify store with Maileon, this plugin allows you to effortlessly manage customer engagement without the need for manual intervention.
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If everything is set up correctly you should see these webhooks:
App Update Process: Upgrading to Version 3
With the release of Version 3, we've made significant improvements, including replacing the old webhooks with new ones to enhance functionality. However, to ensure a smooth transition, the old webhooks will continue to function until January 2025. The new webhooks leverage an updated version of contact events, so it’s important to manually switch to the new version and adjust the corresponding contact events in your trigger emails.
Steps to Update:
Access the Maileon App:
Log in to your Shopify admin panel and launch the Maileon App that is already installed in your store.Configure New Settings:
Within the app, navigate to the Settings section to configure the desired functionality for the new version.Webhook Monitor:
Go to the Webhook Monitor to review any deprecated webhooks still in use. If deprecated webhooks are detected, the app will activate a button in the top right corner of the screen. Click this button to remove the old webhooks and prevent any future issues.
Important Deadline:
All users still on the older version of the Maileon App must complete the upgrade process by January 1, 2025. After this date, the old webhooks will be decommissioned, and their functionality will no longer be supported.
Avoiding Duplicate Data:
If you continue to use both the old and new webhooks simultaneously, this may result in duplicate entries being created in your Maileon account. To avoid any duplication, ensure that all deprecated webhooks are deleted as part of the upgrade process.
By following these steps, you’ll be able to take full advantage of the new features and ensure that your customer communication remains seamless.