{"xsrfToken":"d22d12372cec6ef7ab9cd033fcf6f44d9b1fb171_lout","branding":{"id":"1","key":"mail","name":"Ügyfélszolgálat","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/3","theme":{"headerBGColor":"#ec4f98","headerLinkColor":"#ffffff","headerLinkHoverColor":"#87335b","headerLinkHoverBGColor":"#87335b","headerBadgeColor":"#87335b"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4a2ef96d-c860-4abe-9cad-a5a8d2bde636/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwY2ZhNjc0Yy1hMGNlLTQzYTQtYjY4NC1jMzNkMTUyNDMxYjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRhMmVmOTZkLWM4NjAtNGFiZS05Y2FkLWE1YThkMmJkZTYzNiI6WyJyZWFkIl19LCJleHAiOjE3MDE2ODA5NDUsIm5iZiI6MTcwMTY4MDM0NX0.aKPg0Mm161QsIUTzLvkEoF-CzYMKZnyytNJdFTBIYCA&client=0cfa674c-a0ce-43a4-b684-c33d152431b7&mode=fit","logoId":"4a2ef96d-c860-4abe-9cad-a5a8d2bde636","isLogoAvailable":true,"helpCenterTitle":"Üdvözlünk!","sharedPortalName":"Maileon","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"hu-HU":{"helpCenterTitle":"Üdvözlünk!","sharedPortalName":"MAILEON HELP CENTER","localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Üdvözlünk!","sharedPortalName":"Maileon","localeDisplayName":"English (United States)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#391bd4","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/8c8c19cf-1692-41a8-b0f4-f06b30bdd270/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwY2ZhNjc0Yy1hMGNlLTQzYTQtYjY4NC1jMzNkMTUyNDMxYjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhjOGMxOWNmLTE2OTItNDFhOC1iMGY0LWYwNmIzMGJkZDI3MCI6WyJyZWFkIl19LCJleHAiOjE3MDE2ODA5NDUsIm5iZiI6MTcwMTY4MDM0NX0.jIX9sPpLUYORypVayXE-WPVxfJhq2ylT57Y69OhxiUE&client=0cfa674c-a0ce-43a4-b684-c33d152431b7&height=300&mode=fit","bannerMediaApiFileId":"8c8c19cf-1692-41a8-b0f4-f06b30bdd270","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"mail","projectId":10001,"serviceDeskId":1,"name":"Ügyfélszolgálat","description":"<p>Kérjük, válaszd ki miben segíthetünk az alábbi menüpontok közül. Kérésed a lehető leghamarabb feldolgozzuk, és ennek minden fontosabb állomásáról automatikusan értesítünk.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"70","name":"Fejlesztéssel kapcsolatos kérdés / probléma","descriptionHtml":"","callToAction":"Fejlesztéssel kapcsolatos kérdés / probléma","introHtml":"","icon":10543,"iconUrl":"https://maileon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10543","groups":[2],"key":""},{"id":"1","name":"Kampánykezeléssel kapcsolatos érdeklődés","descriptionHtml":"","callToAction":"Kampánykezeléssel kapcsolatos érdeklődés","introHtml":"<p>Korábban kiküldött kampányokkal, Tranzakciós (trigger) és marketing automatizációs levelezésekkel kapcsolatos kérdések</p>","icon":10491,"iconUrl":"https://maileon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[1],"key":""},{"id":"51","name":"Kérdés, általános megkeresés","descriptionHtml":"","callToAction":"Kérdés, általános megkeresés","introHtml":"","icon":10458,"iconUrl":"https://maileon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[12],"key":""},{"id":"33","name":"Maileon API probléma","descriptionHtml":"","callToAction":"Maileon API probléma","introHtml":"<p>Küldd el a szerver oldali log-ot vagy azt,pontosan hol akadt meg a hívás.</p>","icon":10458,"iconUrl":"https://maileon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[2],"key":""},{"id":"27","name":"Maileon felhasználói felület hiba bejelentése","descriptionHtml":"","callToAction":"Maileon felhasználói felület hiba bejelentése","introHtml":"<p>Készíts képernyőképet és küldd hol akadt meg a folyamat, vagy mi akadályoz a munkában.</p>","icon":10458,"iconUrl":"https://maileon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[2],"key":""},{"id":"30","name":"Szerződés lemondás","descriptionHtml":"","callToAction":"Szerződés lemondás","introHtml":"<p>Folyamatban lévő szerződés lemondása.</p>","icon":10458,"iconUrl":"https://maileon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[3],"key":""},{"id":"31","name":"Szerződéskötéssel kapcsolatos érdeklődés, árajánlat","descriptionHtml":"","callToAction":"Szerződéskötéssel kapcsolatos érdeklődés, árajánlat","introHtml":"<p>Új szerződés kötése, Új szolgáltatás megrendelése.</p>","icon":10458,"iconUrl":"https://maileon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[3],"key":""},{"id":"29","name":"Szerződésmódosítás","descriptionHtml":"","callToAction":"Szerződésmódosítás","introHtml":"<p>Folyamatban lévő szerződések módosításának benyújtása (pl címváltozás esetén)</p>","icon":10458,"iconUrl":"https://maileon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[3],"key":""},{"id":"34","name":"Számlázással kapcsolatos kérés","descriptionHtml":"","callToAction":"Számlázással kapcsolatos kérés","introHtml":"<p>Számla újraküldése, teljesítési igazolás kérése, számlakorrekció.</p>","icon":10458,"iconUrl":"https://maileon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[3],"key":""},{"id":"28","name":"Tanácsadási mérföldkő (Folyamatban lévő tanácsadási szerződés esetén)","descriptionHtml":"","callToAction":"Tanácsadási mérföldkő (Folyamatban lévő tanácsadási szerződés esetén)","introHtml":"<p>Minden olyan esemény, audit, riport, egyedi igény ami tanácsadás keretén belül kerül megoldásra.</p>","icon":10458,"iconUrl":"https://maileon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[1],"key":""},{"id":"18","name":"Új Kampány indítása","descriptionHtml":"","callToAction":"Új Kampány indítása","introHtml":"<p>Itt tudsz kampányokkal kapcsolatos ügyeket inzétni</p>","icon":10458,"iconUrl":"https://maileon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[1],"key":""},{"id":"13","name":"Emailed kérés","descriptionHtml":"","callToAction":"Emailed kérés","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://maileon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"15","name":"Report a system problem","descriptionHtml":"","callToAction":"Report a system problem","introHtml":"<p>Having trouble with a system?</p>","icon":10508,"iconUrl":"https://maileon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10508","groups":[],"key":""},{"id":"9","name":"Set up a phone line redirect","descriptionHtml":"","callToAction":"Set up a phone line redirect","introHtml":"<p>Request a redirect of our phone systems for a specific date and time.</p>","icon":10477,"iconUrl":"https://maileon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10477","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"Kampánnyal kapcsolatos kérések"},{"id":2,"name":"Maileon működése, technikai kérdések, API"},{"id":3,"name":"Szerződés és számlázás"},{"id":12,"name":"Kapcsolat"}],"orderMapping":{"12":[51],"2":[33,27,70],"3":[34,31,29,30],"1":[28,18,1],"5":[15],"4":[15,9]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"14ed76a4-eb64-3e4d-bcce-eac1f9398fa9","appLinkName":"System Confluence","appLinkUrl":"https://maileon.atlassian.net/wiki","spaceKey":"MAIL","spaceName":"Maileon","spaceUrl":"https://maileon.atlassian.net/wiki/spaces/MAIL","isServer":false},"labels":[],"projectKey":"MAILEON","serviceDeskId":1,"kbLinkDomainURLs":["https://maileon.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MAILEON","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwY2ZhNjc0Yy1hMGNlLTQzYTQtYjY4NC1jMzNkMTUyNDMxYjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MDE2ODE1NDUsIm5iZiI6MTcwMTY4MDM0NX0.6zjrY4JRi1bxmYFIRodpZIEJVEk0rLM7O_QXZMFgT_g","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"0cfa674c-a0ce-43a4-b684-c33d152431b7","tokenDurationInMins":20}},"sharedPortal":{"name":"Maileon","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://maileon.atlassian.net/wiki","kbLinkDomainURLs":["https://maileon.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=maileon","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d22d12372cec6ef7ab9cd033fcf6f44d9b1fb171_lout","baseUrl":"https://maileon.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://maileon.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"0cfa674c-a0ce-43a4-b684-c33d152431b7","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}